Effective Date: 07-04-2026
Last Updated: 07-04-2026
Welcome to Dream Destination DXB. By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or booking any service through us.
1. Acceptance of Terms
By using this website, submitting an inquiry, or booking any service with Dream Destination DXB, you confirm that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these terms, you should not use our website or services.
2. Our Services
Dream Destination DXB provides travel-related services, which may include:
- Tour packages
- Hotel bookings
- Visa assistance
- Flight assistance
- Travel consultation
- Other related tourism services
All services are subject to availability, supplier approval, and applicable laws and regulations.
3. Booking and Payments
To confirm a booking, you may be required to provide accurate personal details and make full or partial payment, depending on the service.
By making a booking, you agree that:
- All information provided by you is true and accurate
- Payments must be made within the stated time
- Bookings are not guaranteed until confirmed by Dream Destination DXB or the relevant service provider
- Prices may change until final confirmation is issued
We reserve the right to cancel or refuse any booking if incorrect information is provided or payment is not completed on time.
4. Pricing and Charges
All prices shown on the website or shared through communication are subject to change without prior notice unless already confirmed in writing.
Prices may vary due to:
- Currency fluctuations
- Supplier rate changes
- Government taxes or fees
- Seasonal demand
- Availability at the time of booking
Any additional charges arising after booking, including embassy fees, airline fees, hotel taxes, or service provider surcharges, may be the responsibility of the customer unless otherwise stated.
5. Visa Services
Dream Destination DXB may assist in visa application support and documentation guidance. However:
- Visa approval or rejection is entirely at the discretion of the relevant embassy, consulate, or immigration authority
- We do not guarantee visa approval
- Processing times may vary and are outside our control
- The customer is responsible for providing complete, accurate, and genuine documents
Dream Destination DXB is not liable for losses, delays, or costs resulting from visa refusal, delay, or immigration decisions.
6. Customer Responsibilities
By using our services, you agree to:
- Provide correct and complete information
- Check your passport, visa, and travel documents before travel
- Ensure compliance with the entry, exit, health, and immigration rules of your destination
- Review booking details carefully and inform us immediately of any errors
- Follow all laws, local regulations, and supplier rules during your trip
Any loss caused by incorrect information or failure to comply with travel requirements will be your responsibility.
7. Cancellations and Refunds
Cancellation and refund policies may vary depending on the service booked, such as hotel, flight, visa, or tour package.
In general:
- Some bookings may be non-refundable
- Some cancellations may be subject to supplier charges or administrative fees
- Refund timelines depend on third-party providers and payment processors
- Visa fees, embassy fees, processing charges, and certain service fees may be non-refundable
Any refund, where applicable, will be processed according to the terms of the relevant supplier or service provider.
8. Changes to Bookings
Any request to change a booking is subject to availability and may involve extra charges.
Dream Destination DXB does not guarantee that changes can be made once a booking has been confirmed. Airlines, hotels, embassies, and other providers may apply their own change rules and penalties.
9. Third-Party Providers
Dream Destination DXB may act as an intermediary between you and third-party service providers such as airlines, hotels, tour companies, transport providers, and visa authorities.
We are not responsible for:
- Acts, errors, or omissions of third-party providers
- Delays, cancellations, overbookings, or service disruptions
- Losses caused by provider policy changes
- Accidents, injuries, or damages occurring during services operated by third parties
Each third-party provider may have its own terms, conditions, and policies, which also apply to your booking.
10. Travel Risks
Travel may involve risks beyond our control, including:
- Flight delays or cancellations
- Natural disasters
- Weather conditions
- Political unrest
- Health emergencies
- Government restrictions
- Changes in immigration or entry requirements
Dream Destination DXB will not be liable for losses, disruptions, or damages caused by such circumstances.
11. Website Use
You agree to use this website only for lawful purposes. You must not:
- Use the website in any way that causes harm or disruption
- Attempt unauthorized access to any part of the website
- Copy, reproduce, or misuse website content without permission
- Submit false, misleading, or fraudulent information
We reserve the right to restrict or terminate access to our website if misuse is detected.
12. Intellectual Property
All website content, including text, branding, logos, graphics, layout, and design, is the property of Dream Destination DXB unless otherwise stated.
You may not copy, distribute, modify, publish, or reuse any website content without prior written permission.
13. Limitation of Liability
To the maximum extent permitted by law, Dream Destination DXB shall not be liable for any direct, indirect, incidental, special, or consequential loss or damage arising from:
- Use of our website
- Use of our services
- Booking delays or failures
- Visa rejection or delay
- Travel interruptions
- Actions of third-party providers
- Inaccurate information provided by the customer
Our total liability, where applicable, shall be limited to the amount paid directly to us for the relevant service.
14. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
15. Changes to These Terms
Dream Destination DXB may update these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page with the revised date.
By continuing to use the website or services after changes are posted, you accept the updated Terms & Conditions.
16. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Dream Destination DXB
Email: info@dreamdestinationdxb.com
Phone:+971 50 784 5929
Address: Bank Street Building Office 216 Dubai UAE
